Privacy Policy

Last updated: June 5, 2026

Relong Art Sculpture Gallery ("we," "us," or "our") operates this store and website at finesartgallery.com, including all related information, content, features, tools, products and services (the "Services"). Our Services are powered by Shopify.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or communicate with us. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Personal Information We Collect

We may collect the following categories of personal information:

• Contact details — name, billing/shipping address, phone number, email address
• Financial information — payment card details, transaction information, payment confirmation
• Account information — username, password, preferences and settings
• Transaction information — items viewed, added to cart, purchased, returned or exchanged
• Communications — information included in your messages or customer support inquiries
• Device information — IP address, browser type, device identifiers, network information
• Usage information — how and when you interact with our website and Services

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2. How We Collect Your Information

• Directly from you — when you create an account, make a purchase, or contact us
• Automatically — through cookies and similar technologies when you browse our website
• From service providers — third parties who process data on our behalf
• From partners — business and marketing partners as described below

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3. How We Use Your Information

• Process and fulfill orders — payment processing, shipping, returns and exchanges
• Manage your account — account creation, preferences, order history
• Provide customer support — respond to inquiries and resolve issues
• Send order communications — order confirmations, shipping updates, receipts
• Marketing and advertising — promotional emails and personalized advertisements (you may opt out at any time)
• Improve our Services — analyze usage patterns and enhance the shopping experience
• Security and fraud prevention — detect and prevent fraudulent or illegal activity
• Legal compliance — comply with applicable laws and legal obligations

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4. How We Share Your Information

• Shopify — our ecommerce platform provider, which processes data to provide our Services
• Service providers — payment processors, shipping carriers, IT services, data analytics, and customer support
• Marketing partners — to provide personalized advertising based on your browsing activity (you may opt out)
• Legal authorities — when required by law, court order, or to protect our legal rights
• Business transfers — in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences and cart contents, analyze website traffic, and deliver personalized advertisements. You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

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6. Data Retention

We retain your personal information for as long as necessary to maintain your account, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your information will be securely deleted or anonymized.

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7. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access — request a copy of the personal information we hold about you
• Correct — request correction of inaccurate information
• Delete — request deletion of your personal information
• Portability — receive your data in a portable format
• Opt out — opt out of targeted advertising or the sale/sharing of your data
• Withdraw consent — where processing is based on consent (EU/UK residents)
• Object or restrict — object to or restrict certain types of processing (EU/UK residents)

To opt out of targeted advertising, please visit: Shopify Privacy Portal

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8. Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us and we will promptly delete it.

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9. International Data Transfers

We operate globally and your personal information may be transferred to, stored, and processed in countries other than where you reside, including China and Hong Kong where our foundry and business office are located. For transfers from the EEA or UK, we rely on the European Commission's Standard Contractual Clauses or equivalent mechanisms.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

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11. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

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13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

🏭 Manufacturing Foundry	Tianjiazhuang, Tang County, Quyang, Hebei Province, China
🏢 Business Office	Flat/Rm A1, 11/F, 32-40 Min Yu Street, Tai Wan, Kowloon, Hong Kong 999077
📧 Official Email	youfinechao@gmail.com
📱 Phone / WhatsApp	+86 17719899058
🕐 Support Hours	Monday – Sunday: 24/7 (Global Support)

For questions about how Shopify processes your data, visit: Shopify Consumer Privacy Policy

For EEA residents wishing to lodge a complaint: EU Data Protection Authorities